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Telephone:
07931 655477
902 EASTERN AVENUE, ILFORD, ESSEX, IG2 7HZ

Customer reviews of Four Friends Motors

At Four Friends Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Four Friends Motors

Four Friends Motors
5
4.2

Based on 28 customer reviews

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  • 5

    Highly recommend

    By PRASHANT S on 14 July 2019 | Verified purchase

    I bought Ford C-Max from this dealer. This guy sells genuine cars . Before going to Vijay , I contacted multiple dealers but all were trying sells cars having issues like Category cars , tampered miles. I am very much liking the service provided by Vijay. Car was not overly priced ,Service is good, all documents are correct. Highly recommend.

    Reply from Four Friends Motors on 15/07/19

    Thank for your help Thank


  • 5

    Nice Toyota Rav4 purchased

    By Steve M on 02 August 2019 | Purchase not verified

    Really friendly and helpful here. No issue to drive the chosen car. Made a great deal for 2 trade ins against a nice Toyota. Very quick deal and very happy with the price overall. Don't expect any issues with the car but an 18 month warranty is included. Would happily recommend to friends.

    Reply from Four Friends Motors on 02/08/19

    Thank For Your Time Please Welcome Any Time Thank


  • 5

    Please research car and get inspection

    By Kashif R on 01 July 2019 | Purchase not verified

    I purchased a 2008 BMW 320D end of February 2019 advertised as excellent condition with new tyres ( 4 run flats) and 2 key fobs. The very next day I had electrical issues and stop start did not work. A few days later nearly all the warning lights came on such as check engine, service due, low battery so I contacted dealer who asked me to take to an East London mechanic from where I live in West London. I did this and mechaninc changed car battery, Diesel injectors and reset the other lights. A few weeks later I notice an oil burning smell and oil dripping on road under engine. I contacted dealer again and heater a few days of no contact and waiting he said to take back to East London mechanic. I had to leave overnight and collected next day. I was told Rocker Cover Gasket had been replaced. I took car back. After a few days notice oil leak is still there and to cut a long story short I have been back and forth with 2 different mechanincs but still not resolved. There are more issues.

    Reply from Four Friends Motors on 14/07/19

    Dear customer, I disagree with your comments and some of the issues raised in your feedback. In my advert, I have also clearly mentioned in my advertisement that the car is over 11 years old with more than 131799 miles. If you are not happy with the car, you should bring the car back during the first 28 days of purchase for a full refund? Our inspection revealed that there aren’t any electrical faults. Any problems with the car, you should have brought it back to me. We have our own mechanics and will fix the problem free of charge, if we can identify the fault. We have also offered a 1 year free warranty service and 1 year free AA cover for our used cars and you have not used that as well. How could we be responsible for some unauthorised mechanics work, he could have performed his work incorrectly. Before complaining you should first follow correct procedures. You have failed to do any of the above mentioned solutions. We have followed all the trade laws but you haven't.


  • 5

    I highly recommended this dealer

    By Adil S on 12 March 2019 | Purchase not verified

    Recently purchased a Mercedes-Benz B class, I have very little knowledge about the car but Mr. Vijay help me to select the good car within my budget. I showed this car to my friend and family who has good knowledge about the car, they are very happy with the condition of the car running very smoothly no issue.

    Reply from Four Friends Motors on 09/04/19

    THANK


  • 5

    Unbelievably shameful and unprofessional

    By Dave D on 27 February 2019 | Purchase not verified

    These are time wasters please don’t bother! I had a 2pm appointment after a telephone conversation only to be told the car was in the garage for a repair. The “showroom” was deserted and locked up at 3pm rescheduled time then this guy told me on phone he was 20mins away and hung up the phone. No sign of him an hour after before I drove away. I am worried how someone like this got into business or would conduct himself in other areas. This is definitely not the sort of people any descent person want to be dealing with especially for warranty etc.

    Reply from Four Friends Motors on 16/07/19

    Dear Dave, Unfortunately due to a family emergency I had to leave work early and when returning I got held up by motorway traffic. Let me assure you that this is not how we operate normally and I sincerely apologise for your inconvenience.


  • 5

    Very helpful and excellent customer service

    By M S on 25 February 2019 | Purchase not verified

    I bought Lexus IS250 a month ago. It is very excellent car and Vijay was very helpful to sort out everything. I highly recommend them .

    Reply from Four Friends Motors on 26/02/19

    Thank for your help


  • 5

    False decription

    By Ralph C on 19 December 2018 | Purchase not verified

    I travelled from Southend to Ilford (about an hour) to see a Toyota IQ described as in excellent condition. It took 30 seconds to see a large chip on the bonnet, scuffed front left corner and primer also showing on the bottom of the bonnet. I didn't even bother talking to anyone as the traffic was so bad I had to head back.

    Reply from Four Friends Motors on 21/01/19

    This is not true. Even if this were true there would have been signs of this damage in the photos i posted. In the photos there is a clear that there is no damage or any kind of marks anywhere on the car. Thanks


  • 5

    Professional, friendly, efficient.

    By Iain M on 10 November 2018 | Purchase not verified

    I bought a Mercedes A Class car from Four Friends Motors today. I am very happy with the car and with the profession service that I received. All my questions were answered knowledgeably, one or two little things that needed attention were fixed on the spot, and all the paperwork was carried out efficiently. A small part that need replacing (a window button) will be ordered and sent on to me. I would be very happy to buy a car from them in the future. They include a comprehensive 1 year warranty and next year's MOT as part of the price. A good experience. Thank you.

    Reply from Four Friends Motors on 12/11/18

    I am very happy your REVIEW Thank for your help thank


  • 5

    Excellent car works like a charm

    By Tony C on 09 November 2018 | Purchase not verified

    Bought a car two weeks ago and it works very well. Very pleased with the dealer and offered good advice on purchasing a car. I would highly recommend it to anyone .

    Reply from Four Friends Motors on 09/11/18

    Thank for your help thank


  • 5

    Awful, unprofessional, dealer is rude!

    By J K on 24 September 2018 | Purchase not verified

    Awful dealer! Unprofessional! Brought a car from him! The car was faculty and he refused to fixed it! Keep telling lie it will get fix but never turn up! Don’t buy from him! He is unprofessional! He will drive off when you talk to him! No manners! When you call him he will hang up on you! Then when you talk to him, he will tell “what are you going to do about it”!!

    Reply from Four Friends Motors on 03/11/18

    NO THANK