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Telephone:
07931 655477
902 EASTERN AVENUE, Ilford, Essex, IG2 7HZ

Customer reviews of Four Friends Motors

At Four Friends Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Four Friends Motors

Four Friends Motors
5
4.8

All 326 customer reviews

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  • 5

    By Anonymous on 02 February 2023 | Purchase not verified

    I relatives recently bought a car from this dealer and I was with him as well .but very disappointed. Sales man was very unhelpful, he doesn’t want to answer any questions ask, just say” like it or take it “. Running away from us . He just wants mmoney from us. No quality service , unprofessional.

    Reply from Four Friends Motors on 02/02/23

    Hi there, we are sorry to hear about your complaint. However, we feel as though you may have misunderstood our services. Many other reviews have stated good service so it likely that this instance may be because of miscommunication. We hope you had made an appointment as that is where you are able to ask questions freely. We never intend on seeming unprofessional or unhelpful as we do our due diligence when explaining and helping customers. Please feel free to contact me if you have any other questions. Thank for your feedback, Mr Vijay.


  • 5

    Poor Service

    By Kenny D on 11 January 2023 | Purchase not verified

    Tried contacting this dealership numerous times without any response. Waste of time and effort. Poor service.

    Reply from Four Friends Motors on 16/01/23

    Hi there, as said on my advert you should make an appointment before appearing on the site. Our showroom is always open (7 days a week) and you are able to view all cars as you please however, if you want a test drive or inspection you will need to book a slot beforehand. This appointment system has been in place since the COVID pandemic, as we do not want many people on site all at once. We hope this clears up any confusion you had and furthers your understanding. Thank you for your feedback, Vijay.


  • 5

    Excellent

    By Mark P on 15 December 2022 | Purchase not verified

    Very pleasant experience, Vijay could not of been more helpful, a man of principle, would definitely 100% recommend & use again

    Reply from Four Friends Motors on 16/12/22

    Hi there, glad to hear that you enjoyed your experience with us. We hope you have a lovely day and enjoy your vehicle.


  • 5

    Excellent Dealer

    By Alan P on 21 November 2022 | Purchase not verified

    Just brought a car from Vijay at Four Friends, what an excellent transaction, Had read all the feedback before and I must say it all lives up to the excellent reputation. It was a real pleasure doing business there. The car was excellent and the service from Vijay was excellent and easy, this person really cares about his customers and cars. I would be very happy to deal again

    Reply from Four Friends Motors on 23/11/22

    Hi there, glad to hear you enjoyed our services. We hope you have a wonderful day.


  • 5

    Bad

    By Anonymous on 01 October 2022 | Purchase not verified

    Don’t buy They advertise car they not have … They have adds on different page with car not avvaillable And they try to sell the car they have “already damadge”

    Reply from Four Friends Motors on 16/10/22

    Hi there, we currently have a lot of cars on our site and sometimes we may be a bit delayed with getting an advert off the site. However, we have stated multiple times on the website to please call us to book an appointment before coming to see the car. If the car is not available then we tell you this over the phone to irradiate any confusion. If you have not called, and the car is unavailable when you reach site, then you are still welcome to see other cars as there are many of the same model cars at our location. If the car is available, then you must pay deposit in order for us to hold onto the car for you otherwise we have no guarantee on if you actually intend on buying the car. Thank you for your advice.


  • 5

    Happy, Easy

    By James S on 09 August 2022 | Purchase not verified

    Vijay was very easygoing, let me inspect every part of the car and was happy for me to test drive. Put no pressure me to buy it. would recommend.

    Reply from Four Friends Motors on 13/08/22

    Hi there, glad to hear you enjoyed our services. We hope you enjoy your vehicle and have a lovely day.


  • 5

    get aa to look at cars

    By Anonymous on 16 July 2022 | Purchase not verified

    18 mths warrenty dont warrent trust me 2 cars from there

    Reply from Four Friends Motors on 18/07/22

    Hi there, did you call the warranty company in order to open the claim and access the warranty? This might be the issue as I clearly state to all my customers that this procedure has to be done. Please be sure to also recommend a VAT garage near your home and get a diagnosis so that your claim actually gets accepted and you can use the warranty freely. Thanks, Vijay.


  • 5

    Vauxhall Zafira

    By Anonymous on 16 June 2022 | Purchase not verified

    Great to do business with, trusted and great communication

    Reply from Four Friends Motors on 26/06/22

    Hi, glad to hear that you like our services and the communication. We hope you have a nice day and enjoy your car.


  • 5

    2014 focus estate was not how he described

    By Anonymous on 28 March 2022 | Purchase not verified

    Felt rushed from the moment i got there, the for focus estate 14 plate and filthy on the outside, was definitely not show room condition as he described it as, faulty windscreen washer chipped windscreen, scratch on the rear left side and amature repair to that ,headlights were scratched and heavily faded, overly smoking from the exhaust, dident really give me a chance to have a look around the car and dident even open rear doors or boot before he rushed me into the car for a solo testdrive and couldent see properly out of the windscreen as the washer wasnt working at all so he splash some washer fluid over it and said he would fix it after i got back, with an odd smell from the exhaust aswell as the smoking, bad experience with this seller be careful when buying from him, luckly i had some sence and walked away, in which case he seemed annoyed because i dident buy the shambels of a car

    Reply from Four Friends Motors on 29/03/22

    Hi Charlie, the car you viewed was in excellent condition and had no damage neither on the inside or the outside of the car. This is seen in the 90+ photos that i have posted on my website. The repairs done to the car are done to the highest quality and are inspections of the car are regularly done, so the issues you viewed were clearly not seen by other inspectors. The test drive was your choice and i trusted you with the car. I would encourage you to read the other reviews on my website as there is no review stating that i was annoyed at a customer not buying a car. Thank you, Vijay


  • 5

    MERCEDES 200 CLK

    By Anonymous on 21 March 2022 | Purchase not verified

    Vijay was very polite, professional and helpful when it came down to purchasing the vehicle and arranging all the paperworks for warranty and breakdown cover. I highly recommend to go to this car dealer and purchase your car, the service they offer is excellent, thank you!

    Reply from Four Friends Motors on 29/03/22

    Hi, glad to hear you enjoyed the experience. Thank you for the kind review.